Email Notifications

Why are emails from my website going to the junk or spam folder?

If your website emails are sent from your own server, the theme cannot control whether those messages arrive in the inbox or in the junk folder. In most cases, this is related to the email server configuration and sender reputation, not to the theme itself. Does the theme control email delivery? No. The theme can […]

How SMS Notifications Work in WP Rentals (WpestateEmail Class): A Complete Guide

Overview WP Rentals includes a robust notification system that can send important alerts both by email and SMS. This guide explains: How SMS notifications are triggered, What configuration is required, How templates and user data are used, How SMS messages are sent using Twilio, Troubleshooting tips for common problems. the code is in plugins\wprentals-core\classes\wpestate_email.php How […]

Trip Details Email in WP Rentals

Once a booking is confirmed, a Trip Details email will be automatically sent to the guest. This email will include: The owner’s contact details Relevant information about the confirmed booking Managing Trip Details Email Settings You can manage this email by going to: Theme Options > Email Management > Trip Details Email Here, you have […]

Theme Options – Email Management – Email Settings

If you wish to learn about how to manage the emails content, please check  Help for Email Content section  Managing Email Settings in WP Rentals The settings of the emails sent from the theme can be managed from Theme Options > Email Management > Email Settings. Below are detailed explanations of each option available in […]

SMS Management by Twilio

Twilio provides SMS notifications for WpRentals using its API. You need an active Twilio account to enable this feature SMS Management is offered through Twilio API https://www.twilio.com. Twilio is not free service, but it offers a free trial with some limitations. Here’s what you need to know: Twilio Free Trial You get a small amount […]

Hide Booking Form and Replace with Owner Contact Form

Content How to replace the booking form with the owner contact form Replace the booking form globally Replace the booking form per listing How the contact form behaves Additional contact form settings Email notifications for contact form messages How to replace the booking form with the owner contact form In WpRentals, the owner contact form […]

Theme options – Social & Contact – Contact Form Settings – GDPR

In WpRentals, you can enable a GDPR consent checkbox for the Owner Contact form from the theme options. This option is managed from Theme Options > Contact Form Settings. :contentReference[oaicite:0]{index=0} How to enable it Go to Theme Options > Contact Form Settings. Find the option Use GDPR Checkbox? Set the option to YES. Save the […]

Duplicate email for administrator

Duplicate Email can be found in Theme Options-> Email Management -> Duplicate Email  What it does: Any email address you enter here will receive a copy of every email sent by the theme — including messages like: New booking requests Contact form submissions Payment confirmations Messages between users Admin notifications This is useful for admins, […]

Theme Options – Email Management – Email Content

You can manage the content of all email notifications sent by the theme from:Theme Options > Email Management > Email Content Each email has 2 fields: Subject: If you leave this field blank, the corresponding email notification will NOT be sent. Content: Use this field to customize the body of the email. Help for Email […]

Theme Email Notifications

Content Overview of notifications in WpRentals Email design, sender controls, and email content Booking-related notifications Trip Details email Cancelled booking notifications Contact message notifications Inbox messages and who can access them How the Contact the Owner form works Enable GDPR and Mobile in the contact form Additional email settings The WpRentals theme includes a complete […]

Emails are not sent. Emails not working. Troubleshooting Guide

Check Subject Exists in Email Management Check Spam Folder Check Email Settings in WordPress Verify Theme Sender Email Matches WordPress or Hosting Sender Test Email Delivery Use Post SMTP to Check Email Reports Test with a General Email Address Check Email Port Settings Recommendations for Other Hosting Providers Using SendGrid or Third-Party SMTP Services If […]

CONTACT OWNER FORM

The Contact Owner Form in WpRentals allows both logged-in and non-logged-in users to send messages to property owners. These messages are delivered to the owner’s email and stored in the User Dashboard > Inbox. Possible Locations for Owner Contact Form Property Page – Contact Host Button (Inside the booking form). Owner’s Public Profile Page (Direct […]

Theme Options – Contact Page Details

Contact Page Details section in WP Rentals allows you to configure the key contact information for your website, used especially on the Contact page template. These are the options available Company Name Enter the name of your company or business as it should appear on the contact page. Company Address Provide your company’s physical address. […]

My Inbox. Theme private message system.

The Inbox in WpRentals is a private messaging system that allows registered users to communicate with property owners directly from the website. It ensures that all inquiries, booking-related discussions, and replies are managed within the platform. How the Inbox Works: Only registered users can send and receive messages. Messages are saved in the User Dashboard […]