FAQ

Technical: How to Manually Assign a Guest/Renter to a Booking

In WPRentals, a booking is connected to the guest/renter through the booking author. If you need an existing booking to show in a specific guest account under My Reservations, you must set that guest user as the author of the booking. How the Booking and Renter Connection Works Enable the Author Field for Bookings Change […]

Advanced Search Date Picker Error on Mobile

This FAQ explains what to check if the Advanced Search form gives an error on mobile when dates are typed manually or when a separate mobile-only search widget is added on the same page. Content Why This Can Happen Do Not Use Two Advanced Search Widgets on the Same Page Use the Calendar Picker for […]

FAQ – Maps Are Not Showing

This help explains what to check when the map does not load in WPRentals, even after adding a Google Maps API key. The map can fail to show if the Google API key is not fully configured, if the required Google APIs are not enabled, if the key restrictions do not match the domain, if […]

FAQ – Search Returns 0 Results in WPRentals

Search Shows 0 Results in WPRentals This help explains what to check when the WPRentals search form shows 0 results. This can happen with any search field, not only City. One wrong field or one wrong Compare rule can make the search return no listings. For example, the issue can come from: City Area Country […]

How do I remove the page title or Breadcrumbs from the top of a page?

If the page name or draft title appears at the top of the page, or in a link at top of the page (breadcrumbs), you can remove the default theme title area by changing the page template. Edit the page in WordPress and look for the Template option in the page settings. Select this template: […]

FAQ: General Site behavior is slow

If your WPRentals site is very slow when you edit a page with Elementor, when you open pages in wp-admin or front end, check this Check WordPress Site Health First, go to: Tools > Site Health WordPress Site Health can show performance warnings, missing PHP modules, server limits, or configuration issues that may affect WordPress, […]

FAQ: Can I Edit the Dates of a Pending Booking?

What This FAQ Covers Can I Edit the Dates of a Pending Booking? Why Are Booking Dates Locked? What Does the Admin Warning Mean? What Is the Recommended Workflow? When WpRentals May Not Be the Right Fit What This FAQ Covers This FAQ explains how pending bookings work in WpRentals and why their dates cannot […]

Why is the account avatar or user dropdown menu not working in my custom header?

If clicking the account avatar icon or user dropdown does nothing, this is usually not caused by the theme itself. In most cases, the issue is caused by a JavaScript conflict on the website. This often happens because of third-party plugins, especially cache, performance, optimization, or JavaScript combine/minify settings that prevent the theme scripts from […]

Can You Change the Select Box Style in WpRentals

Can You Change the Select Box Style in WpRentals When This Is Useful CSS Example to Make Select Boxes More Visible Where to Add the CSS Important: How to Paste the CSS Clear Cache After Saving Customize the Style Further Can You Change the Select Box Style in WpRentals Yes, you can change the style […]

Why Child Theme Translations May Stop Working After an Update

If you update WpRentals and notice that the Loco Translate strings are no longer showing from the child theme, while translations in the core functionality plugin still work, the issue is usually related to the child theme version. This can happen after theme updates when the website still uses an older child theme package that […]

What You Need to Import External Property Feeds

What You Need to Import External Property Feeds Does WpRentals Include a Feed Importer Recommended Import Plugin for WpRentals Supported Feed Formats Recommended Setup for Beginners Help Guide What You Need to Import External Property Feeds If you want to import property listings into WpRentals from an external feed, such as houses coming from an […]

How Tax Works in WpRentals

How Tax Works in WpRentals Using WooCommerce to Add Tax at Checkout What to Expect When Using WooCommerce for Taxes WooCommerce Flexibility and Considerations Alternative Setup without WooCommerce Related Help Guides How Tax Works in WpRentals In WpRentals, the Tax (%) field from the listing price settings is informational for owners. It helps estimate taxes […]

How to Show a Monthly Price in WpRentals

Important: WPRentals does not include a native monthly booking mode. The theme booking system is designed for per night, per hour, or mixed night/hour bookings. A true price per month booking calculation is not included by default. This article explains what is possible with the existing WPRentals options if you want listings to display a […]

FAQ: Logo not updating in Cabos demo

  If you are using the Cabos demo, the site header is built with an Elementor Header Template. Because of this, changing the logo in Theme Options → General → Logos & Favicon will not update the logo shown in the frontend header. How to update the logo correctly Go to WpRentals Studio in wp-admin. […]

FAQ: Add Listing Page Layout Looks Broken in WP Rentals Admin

Issue Summary Some users report that on Add Listing / Edit Listing in wp-admin: All meta boxes appear on the right side. Property Details overlaps other sections. Left side shows only description/editor area. Layout does not look like standard WordPress/WP Rentals editor. Why this happens Most commonly, this is caused by: Screen Layout set to […]

XML Feeds and Property Synchronization

WpRentals does not include a built-in feature to automatically synchronize or export properties from your website to third-party portals via XML. Most property portals accept listings only in specific formats (XML templates, CSV, or API), and each portal has its own requirements, mandatory fields, and validation rules. Because of this, exporting from your website to […]

FAQ – Can I edit or change booking dates after a reservation is made?

Currently, it is not possible to edit or modify booking dates once a guest has completed a booking. This applies to both confirmed and pending bookings, regardless of whether payment was made as a deposit or in full. The reason for this limitation is that WpRentals supports multiple pricing structures (such as custom prices, weekend […]

Fix: Property Images Upload but Do Not Display (Missing Thumbnails)

This article explains how to fix an issue where property images upload successfully but do not display in the WPRentals property admin (gallery/media area). In some cases, you may also see a browser console error similar to: Cannot read properties of undefined (reading ‘url’). CONTENT What you will see When it happens Why it happens […]

WordPress 6.7 + Elementor 3.26

If you’re seeing these messages after updating WordPress to version 6.7 and Elementor to version 3.26: Notice: Function _load_textdomain_just_in_time was called incorrectly. Fatal Error: related to typography settings in Elementor and problems loading the Elementor widgets, as below examples   or These issues happen because WordPress and Elementor updates have changed how things work, and […]