The Contact Owner Form in WpRentals allows both logged-in and non-logged-in users to send messages to property owners.

These messages are delivered to the owner’s email and stored in the User Dashboard > Inbox.

Possible Locations for Owner Contact Form

• Property Page – Contact Host Button (Inside the booking form).

• Owner’s Public Profile Page (Direct message to owner)

• Custom Setup – Admins can replace the booking form with a contact form.

• You can send a message as user from My Reservations page in dashboard.

Who Can Receive Messages?

• Registered Owners

• Admin (Single Owner)

All users must manually add their email in their profile to receive notification messages about messages sent via the theme.

Help for Admin / Single Owner https://help.wprentals.org/article/use-wprentals-for-a-single-property-single-owner/

Who Cannot See the Contact Information on the Owner Profile?

• Non-registered users: Cannot see the contact information.
• Registered users without a confirmed booking: Cannot see the contact information.

Who Can See Contact Info?

• Users with a confirmed booking: Can see the contact information.
• Owners: Can see their own contact information.
• Admins: Can see all contact information by default

Contact Form For Logged-In Users:

• The form includes: Check-in/check-out dates, guests, and a message.

Owner Receives the Message:

• The owner gets an email notification about the new message.
• The message details are included in the email, along with a generic message
• The owner  sees the message in their Dashboard Inbox.

When a Reply is Sent, Recipient Gets an Email:

• When the owner replies to the message, the recipient (the person who initially sent the message) will get an email with the reply.
• The email is sent to the email address used for registration.
• The recipient will also see the reply in their own dashboard under the My Inbox section, so they can easily track the conversation.

Contact Form for Non Logged-In Users

• The form includes: Name, email (optional), check-in/check-out dates, guests, message, and optional phone number.

• The owner gets an email to his Profile Email Address and sees the message in their email Inbox

Enable GDPR and Mobile in contact form

• Go to Theme Options > Contact Form Settings.
• Enable GDPR Checkbox and Mobile Number options if needed.

If you enable GDPR – you must create the GDPR page with the GDPR Terms template.

Go to Pages – Add New – And create a page with the template

This is how GDPR checkbox shows in the contact form:

Email Messages Notifications

When a message is sent, the message receiver will get by his email a generic message + the message details.

The message will be listed in User Dashboard – My Inbox as well. Help  https://help.wprentals.org/article/my-inbox/ 

When replies are sent, the other person will receive in his email used at registration a message and he will see the reply in his own dashboard – My Inbox.

Admin Messages Display

Admins can view all messages in the Admin Dashboard under Messages from backend

Additional Email Settings

• Duplicate Emails – Set a duplicate email address in Theme Options > Email Management > Duplicate Email to receive copies of all emails.

• Editing Email Content – Customize default email text in Theme Options > Email Management -> Email Content For more details, see Email Management