The Inbox in WpRentals is a private messaging system that allows registered users to communicate with property owners directly from the website. It ensures that all inquiries, booking-related discussions, and replies are managed within the platform.
How the Inbox Works:
- Only registered users can send and receive messages.
- Messages are saved in the User Dashboard under My Inbox for easy tracking.
- Each message is also sent to the user’s email address and, if enabled, to the admin duplicate email.
Viewing Inbox
- Owner’s Dashboard: Navigate to the “My Inbox” page to see issued messages generated by owner or sent from user to owner
If you do NOT import demo, create this page from Wp-Admin -> Pages using the Template “User Dashboard Inbox”
- Admin Access: Admin can view all messages in wp-admin > Messages
When Messages Save in Inbox:
When Owner generates an action that triggers a message on the site
- When owner issues an invoice
- When you reserve a booking for for your own listing
- When you receive a new booking request
- When a booking is confirmed
- When users sent a message from a not logged in account (you receive in email inbox, but you can see it in Messages too)
When a contact form message is sent with a Logged In account:
- The owner receives an email notification with message details.
- The message appears in the Dashboard Inbox under My Inbox.
When a reply is sent:
- The recipient gets an email notification with the reply.
- The reply appears in their Dashboard Inbox.
Possible Locations for Owner Contact Form
- Property Page – Contact Host Button (Inside the booking form).
- Owner’s Public Profile Page (Direct message to owner)
-
Custom Setup – Admins can replace the booking form with a contact form.
- You can send a message as owner from My Bookings page in dashboard.
- You can send a message as user from My Reservations page in dashboard.
