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Trip Details Email in WPRentals

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In this video, you will learn how to manage email notifications and how to enable SMS management in WPRentals theme. Watch Video on Youtube

Overview

The Trip Details Email is sent automatically to the guest after a booking is confirmed in WPRentals.

This email gives the guest the important details they need after the booking is approved or confirmed.

The Trip Details Email includes:

  • The confirmed booking information.
  • The property owner contact details.
  • The owner email address, if this option is enabled.
  • Other trip-related details generated by the theme for the confirmed booking.
Important: This email is different from the standard email templates managed from Theme Options > Email Management > Email Content. The Trip Details Email has its own settings section.

CONTENT

When the Trip Details Email Is Sent

The Trip Details Email is sent to the guest after the booking is confirmed.

This means the email is not sent when the guest only sends a booking request. It is sent after the booking reaches the confirmed stage.

Important: If the booking is still pending, waiting for payment, rejected, or cancelled, the Trip Details Email is not expected to work the same way as the confirmed booking notification.

What the Trip Details Email Includes

The Trip Details Email is designed to give the guest practical information about the confirmed booking.

The email can include:

  • Property information.
  • Booking dates.
  • Guest or reservation details.
  • Owner contact details.
  • Owner email address, if enabled from Theme Options.
Important: The exact content depends on the booking data, property data, owner data, and the theme version used on the website.

Where to Manage the Trip Details Email

Go to:

Theme Options > Email Management > Trip Details Email

From this section, you can manage the Trip Details Email behavior.

Trip Details Email Settings Explained

Show Owner Email in Trip Details Email?

This option controls whether the owner email address is included in the Trip Details Email sent to the guest.

  • Select Yes if you want the guest to receive the owner email address in the Trip Details Email.
  • Select No if you do not want the owner email address to be included.
Important: This option controls only whether the owner email address is shown in this specific email. Other owner contact details may still depend on the booking, owner profile, property setup, and theme behavior.

Send Trip Details Email?

This option controls whether the Trip Details Email is sent after booking confirmation.

  • Select Yes to send the Trip Details Email after a booking is confirmed.
  • Select No to disable the Trip Details Email.
Important: If this option is set to No, the guest will not receive the Trip Details Email after booking confirmation.

Technical Note: Trip Details Email Content

The Trip Details Email content is generated by the theme code.

This means it is not edited in the same way as the regular email templates from:

Theme Options > Email Management > Email Content

The code related to this email can be found in:

wprentals/libs/help_functions.php

Important: Do not edit theme core files directly on a live website. Changes made directly in theme files can be lost after a theme update. If customization is required, it should be handled by a developer using a child theme or a safe custom solution.

Important Notes

  • The Trip Details Email is sent to the guest after a booking is confirmed.
  • The settings are managed from Theme Options > Email Management > Trip Details Email.
  • You can enable or disable the Trip Details Email.
  • You can choose whether to include the owner email address in this email.
  • The Trip Details Email content is generated by the theme code.
  • The related code is in wprentals/libs/help_functions.php.
  • Do not edit theme core files directly unless you maintain a controlled custom version.
  • Email delivery depends on the server, sender email, SMTP setup, and mail authentication records.