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Booking Price – Understand Security Deposit Fee

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In the WPRentals theme, there are two types of deposit fees that can be set

1. Security Deposit Fee (Add Listing):

  • Where it’s set:
    In the property owner’s account, under My Properties > Edit or Add Property > Price > Security Deposit.
  • What it is:
    This is the amount the property owner sets as the security deposit for a specific listing.
  • When it applies:
    The security deposit fee is added to the total booking amount when a booking request is made. This amount goes to the Admin Account as part of the booking deposit.
  • Refund Process:
    The refund of the security deposit is manual. After the booking is completed, the admin must manually transfer the refund to the renter’s account outside the theme.

2. Deposit Fee (Theme Options):

  • Where it’s set:
    Globally for all listings, under WPRentals Options > Booking Payment Options.
  • What it is:
    This is the amount the renter must pay to confirm the booking, and it can be a percentage or a fixed amount. It applies to all listings. It is independent from Security Deposit Fee.
  • How it works:
    • If set to 100%, the renter pays the full amount upfront, including any security deposit.
    • If set to less than 100%, the renter pays a portion of the booking fee, which may include part of the security deposit fee.

Key Differences:

  • Security Deposit (Add Listing) is fee / price cost specific to each listing and is set by the property owner for that listing alone.
  • Deposit Fee (Theme Options) is set globally for all listings and applies to the amount Site Admin wishes to receive in order for bookings to be confirmed

Security Deposit Fee (Add Listing):

The Security Deposit Fee is set by the property owner in the My Properties section: My Properties -> Edit or Add Property -> Price -> Security Deposit.

When a booking request is made, the Security Deposit Fee is added to the booking total.

How to return the Security Deposit Fee to the renter.

The Security Deposit Fee is part of the booking deposit and is transferred to the Admin Account. The refund must be processed manually from the Admin Account to the renter’s account (outside the theme).

Scenarios for Security Deposit Fee Handling:

Scenario 1: Deposit is 100%

  • Set Deposit Fee to 100% in Theme Options > Add Listing Page & Payment Settings > Booking Payment Settings
  • In this case, the full payment (including the security deposit) is collected when the booking request is confirmed, and all funds go to the Admin Account.

Scenario 2: Deposit is less than 100%

  • Set Deposit Fee to less than 100% in Theme Options.
  • The renter will pay a portion of the deposit to confirm the booking, which will include part of the security fee (depending on how the deposit is configured by the Admin). The deposit is calculated based on the total booking fee.
  • To collect the full security fee from the renter, they will need to pay the remaining balance. A reminder is sent to the renter, and the owner can send up to three manual reminders. However, the booking will proceed unless the owner cancels it manually.

Remove Security Deposit Fee From Submit Listing Form

  • Remove from Theme Options:
    For details on managing submit form fields, refer to the Help Article.

Remove with Custom CSS:

To hide the security deposit field, you can use the following custom CSS:

[for="security_deposit"] {
display: none;
}
[id="security_deposit"] {
display: none;
}