This help explains what renters and owners see in the booking invoice, where invoices are managed, and how important invoice elements such as security deposit, discounts, expenses, taxes, and service fee are calculated.
Renter Dashboard
Renters can see their booking requests and reservations from:
User Dashboard > My Reservations
When an invoice is issued for a booking request, the renter can review the invoice from My Reservations.
The renter invoice shows the payment details needed to confirm or complete the booking, depending on the website payment setup.
Owner Dashboard
Owners can see booking requests received for their listings from:
User Dashboard > My Bookings
The owner invoice shows the booking payment details, including what the renter paid, the service fee, and the owner earnings calculation.
Security Deposit
The Security Deposit is set per listing from the listing price settings.
Go to:
User Dashboard > My Listings > Add New Listing / Edit Listing > Price > Security Deposit
When a booking request is sent, the security deposit is added to the booking total. The renter will see it in the invoice details.
- The security deposit is collected through the website as part of the booking payment flow.
- The amount goes to the site admin payment account.
- The security deposit refund is manual.
- If the deposit must be returned to the renter, the site admin must process the refund outside the theme.
Early Bird Discount
The owner or site admin can set an early bird discount in the listing price settings.
The discount applies when the booking is made a certain number of days in advance, based on the listing setup.
The early bird discount does not apply to:
- extra guest price
- security deposit
- city fee
- cleaning fee
Extra Expenses and Manual Discount
When the owner issues an invoice, the owner can add manual extra expenses or a manual discount before the renter pays.
This is useful when the final invoice needs to include a custom charge or discount for that specific booking request.
Pay by the Number of Guests
If Pay by the Number of Guests is enabled for a listing, the booking price is calculated based on the number of guests instead of only the standard price per night/day.
This affects how the booking total is calculated in the invoice.
Formula Notes
The invoice total can include several values, depending on the listing setup and booking settings.
The general invoice total includes:
- booking price for the selected period
- extra booking options
- manual expenses
- early bird discount
- city fee
- cleaning fee
- security deposit
Formula notes:
- Total: booking price + expenses + manual expenses – early bird discount + city fee + cleaning fee + security deposit.
- Early bird discount does not include extra guest price, security deposit, city fee, or cleaning fee.
- Owner earnings are calculated after subtracting security deposit, city fee, cleaning fee, and service fee from the total price.
- Taxes are calculated from the owner earnings value.
- Service fee is calculated from the booking total after excluding security deposit, city fee, and cleaning fee.
- City fee percentage does not include extra guest price.
- City fee percentage does not include manual extra expenses added when the owner issues the invoice.
- If the booking deposit is set to 100%, city fee and cleaning fee are included automatically, even if the option to include expenses in deposit calculation is set to No.
Related Help
Understanding Invoice Details Info for Owner and Renter
Formulas used in WPRentals Invoices
Security Deposit Fee vs Booking Deposit Fee in WPRentals
Booking: How to work with Deposit Fee and Service Fee
Send booking. Approve booking and issue invoice or reject booking as owner