What is the White Screen of Death?
The White Screen of Death (WSOD) in WordPress is a frustrating issue where your site displays only a blank white screen, with no content or error messages. This problem prevents access to both your front-end and sometimes the admin dashboard.
Why Does It Happen?
The most common causes of WSOD include:
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PHP memory exhaustion.
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Errors in plugins or themes.
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Incorrect file permissions.
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Server configuration limitations.
Increase PHP Memory Limit
A low PHP memory limit often causes the WSOD. To increase it:
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Open your site’s root directory using FTP or your hosting’s File Manager.
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Locate the wp-config.php file.
- Add this line above the line that says /* That’s all, stop editing! Happy publishing. */:
This increases the PHP memory limit to 256MB, which usually resolves memory issues.
For more help: https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php
Disable All Plugins
If a plugin is causing the issue:
If you can access WordPress admin:
- Go to Plugins and deactivate all plugins.
- Reactivate them one by one to find the problematic one.
If you cannot access WordPress admin:
- Use FTP or File Manager, navigate to wp-content, and rename the plugins folder to plugins-deactivated.
- This disables all plugins.
- Reload your site.
- If it works, one of the plugins was the issue.
- Rename the folder back to plugins and reactivate plugins one at a time.
Enable Debugging to Reveal Errors
Debugging can show you the exact error causing the WSOD. To enable it:
- Open wp-config.php.
- Add or update these lines:
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', true);
Reload the site and check for error messages.
For more help: http://codex.wordpress.org/WP_DEBUG
Check File Permissions
Make sure that:
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Folders are set to permission 755.
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Files are set to permission 644.
Support for WpRentals
If you’re using the WpRentals theme or its plugins, contact our client support team for help:
https://support.wpestate.org/