The My Reservations page displays all reservations made by the user, categorized by their status: Pending, Pending Invoice Payment, or Confirmed.

In addition to tracking reservations, users can submit a review for a trip once it has been completed (after the booking’s end date).

How to Create the My Reservations Page

If you did not import the demo content, create the My Reservations page with the User Dashboard My Reservations custom page template

Reservations Statuses

Reservations can have one of the following statuses:

1. Pending

• The reservation is awaiting the property owner’s confirmation or rejection.

• The page displays the booking with a pending status, and the user cannot proceed until the owner responds.

• Note: If the property owner has enabled instant booking, the pending status is skipped, and the reservation moves directly to the next status.

Help to enable instant booking

2. Waiting (Pending Invoice Payment)

• The property owner has approved the booking and issued an invoice for the reservation.

• The user must now pay the Admin Fee (deposit) to confirm the booking.

• The user retains the option to cancel the booking at this stage.

• For details on how the Admin manages the deposit fee and available payment gateways, refer to:
  Managing Deposit Fees and Payment Gateways →

 

3. Confirmed

• The user can now:

  • View Invoice Details

• Refer to the How Booking Works guide for a complete overview of the booking process.

• Access Trip Details (also sent by email upon confirmation)

• Post a Review for the property (available only after the booking’s end date)

Please see to understand the entire flow of the booking system in the theme.

Searching Reservations

Users can search their reservations by property title or name directly from the My Reservations page in their dashboard.