The demo import process for WPRentals should normally work smoothly via the WordPress admin area, using the official demo importer.
Before starting, please follow the complete guide here: 1-Click Demo Import Help
If Demo Import Fails
If the demo import fails, gets stuck, or does not complete correctly, the most common cause is a hosting or server configuration issue. Before retrying the import, make sure your server meets the recommended requirements.
Recommended PHP Configuration Limits
- max_execution_time: 600
- memory_limit: 128M or higher
- post_max_size: 64M
- upload_max_filesize: 64M
If your values are lower, contact your hosting provider and ask them to increase these limits.
How to Check Your Current PHP Limits
- Go to Dashboard → Tools → Site Health
- Open the Info tab
- Expand the Server section
Even if you try to change these values via wp-config.php or .htaccess, many hosting providers enforce hard limits. If the values do not change, the hosting provider must update them manually.
LiteSpeed Cache Plugin Can Break Demo Import
Some hosting providers (for example, Hostinger) automatically install the LiteSpeed Cache plugin. If this plugin is active during demo import, it can interfere with wp-admin requests and cause the import to fail.
Caching and optimization can result in:
- 403 Forbidden errors
- Missing demo content or images
- Broken Elementor pages
- Incomplete demo imports
Before Starting Demo Import
- Go to LiteSpeed Cache → Settings
- Disable all options in every tab
- Save changes after each tab
After Import (if LiteSpeed was active)
- Disable LiteSpeed Cache completely –
How to disable LiteSpeed Cache to verify correct theme functionality - Purge all caches
- Clear browser cache or use an incognito window
- Re-run the demo import if needed.
- A full reset may be needed. After reset, LiteSpeed options must be disabled manually again before activating license.
Problem: Demo Import Fails With 403 Forbidden Error
https://wprentals-demos.s3.amazonaws.com/solo2-demo/theme_content.xml
Reason: 403 – Forbidden
Cause
The most probable cause is a server-side limitation, often related to LiteSpeed Cache being active in wp-admin.
Solution
- Disable all LiteSpeed Cache options
- Activate the WPRentals theme license
- Import the selected demo again
Problem: Demo Import Fails With 500 or 503 Error
The demo import may fail with:
- 500 – Internal Server Error
- 503 – Service Unavailable
Cause
Demo import is a resource-intensive process that can exceed hosting limits, especially on shared hosting.
Common causes include:
- Low PHP memory limit
- Low PHP execution time
- CPU or process limits
- Security or caching rules blocking admin requests
What to Check
- Verify PHP limits meet the recommended values
- Temporarily disable all caching and security plugins
- Disable server-level caching if enabled
- Check server error logs in your hosting panel
Solution
- Ask your hosting provider to temporarily increase resource limits
- Retry demo import after caches are disabled
- Contact support for manual demo import if needed
Problem: Elementor Pages Are Blank After Import
This happens when Elementor Containers are disabled.
Enable Containers in Elementor
- Go to Elementor → Settings → Features
- Set Container to Active
- Save changes
All modern WPRentals demos require Elementor Containers.
If the Demo Was Imported Before Enabling Containers
- Reset the site using a plugin such as WP Reset
- Re-activate the theme license
- Run the demo import again
Need Help?
- Open a support ticket at: https://support.wpestate.org/
- Include your site URL
- Include temporary wp-admin access
- Confirm that server limits and caching plugins were checked
