Home / / There was a problem with your action. Please try again or reload the page.

There was a problem with your action. Please try again or reload the page.

4339 views

Error When Saving Theme Options:

Error Message:
“There was a problem with your action. Please try again or reload the page.”

How to Resolve This Issue

If you encounter this error while saving Theme Options, please check the following:

Test with a Clean Theme and Default Demo Options

  • Switch to the default theme version without any customizations or extra demo options loaded.
  • If the error persists, it may be caused by server security settings.

Check Server Security Settings (ModSecurity)

  • This issue is often related to your server’s security module (ModSecurity) blocking admin-ajax requests.
  • Contact your hosting provider and ask them to review the ModSecurity rules for admin-ajax.php and ensure that the server permits writing operations triggered by this script.

Review Custom CSS

  • If you recently added custom CSS before the error appeared, temporarily remove it.
  • Invalid or malformed CSS can prevent saving Theme Options.
  • After removing the custom CSS, try saving again.